It’s how we think and operate,
how we work day by day,
how we fulfil our purpose.
How we behave is an essential part of our culture, which is based on believing that everything we do is:
Simple A bank with products and services that are accessible and easy to understand. With simpler, more approachable, and clearer processes.
Personal A more approachable bank that adapts to each individual’s needs, making every customer and our people feel recognised, unique and valued.
A bank that treats our customers and our people equally and transparently, creating benefits that affects and integrates clients, shareholders, employees, and society.